Across the developing world, demand for humanitarian services is growing - but it's tough for aid agencies to get help to those who need it: Many communities can't be reached by road. Few families have Internet or regular electricity. AidLink overcomes these barriers through an easy-to-use SMS service: It lets aid agencies send SMS alerts to customized "mailing lists" of local farmers, families, or small business owners in multiple locations, giving them personalized updates about emergency aid and other services - right on their mobile.

AidLink Also lets aid agencies send SMS surveys to people who need help. These short questionnaires allow agencies to get key information from needy families or individuals, even if they can't be reached in person.

To create a survey, agency staff work with SoukTel to write a specific list of questions (e.g.. "Where can you pick up medicine? Choose the nearest hospital to your home: 1-Central Hospital; 2-Memorial Hospital"). The questions are then sent by SMS to customized mailing lists of people in need. Young men in Casablanca, or all students in Northern Baghdad. Questions are answered via SMS as well, and the answers are fed into a web interface that aid agencies can access at any time.

Together, AidLink alerts and surveys are changing the face of emergency aid: These SMS services mobilize help quickly for the people who need it most - even in remote areas - and let aid agencies get their work done more efficiently than ever before.

How It Works

• Sending Alerts
• Sending Survey

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